Reviews

They're great.

Very good service

Customer service representatives have been friendly and responsive every time I have brought my vehicle in. They have gotten my issues fixed quickly and I have always been treated fairly.

Excellent dealership. Friendly. Responsive. Timely with service. Kept me informed.

Everything was done great

I bought a brand new Yukon Denali and the seats had 2 tears in them. Riverside put in a warranty claim to fix. I called before even going there and talked to Brian. He was not friendly and his exact words to me were “we will throw it against a wall and see what happens” even though the dealership I bought the car from in MI already said they will take care of it. Well, the claim got denied, the dealer I bought from talked to the regional manager here and got it approved. Riverside received the first set of covers, I drop my car off which is 45 mins from my house. For them to call and say the seat covers have blemishes. New ones are ordered. I take my car again. Was told it would be a day, turned it to 3 days. To receive the seats back to me with zippers broke and more blemishes and wrinkles. New covers had to be ordered again. Take my car again, go back to pick it up and Brian tells me they look good. We go look together and I ask about all the wrinkles and he sends me on my way saying they will shrink up nicely come summer. Mind you this is January. I will never do business here again. And will be taking my care elsewhere to YET AGAIN HAVE THE SEATS FIXED because it is not acceptable.

Always good service here.

Quick service , nice waiting area. Very professional

Friendly staff

Excellent service department